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How are IELTS examiners evaluated or monitored for performance?

IELTS.WORK IELTS FAQ # 1711691578

IELTS examiners are evaluated and monitored through a rigorous process, which includes:

1. Training: Examiners undergo comprehensive training to ensure they have a clear understanding of the assessment criteria and can effectively apply them in marking. This includes both initial training and ongoing professional development opportunities.
2. Regular Monitoring: Examiners' work is regularly monitored by senior examiners or quality assurance teams to ensure consistency and adherence to the assessment criteria. This may involve reviewing sample papers, conducting peer observations, and providing feedback for improvement.
3. Quality Assurance System: The IELTS organization has a robust quality assurance system in place, which includes periodic audits of examiners' work to ensure accuracy and consistency in marking. Any discrepancies or inconsistencies are identified and addressed through further training or corrective action.
4. Anonymity: To avoid potential bias, examiners do not know the identity of the test takers they assess. This ensures that all candidates are treated fairly and objectively.
5. Examiner Code of Ethics: IELTS examiners adhere to a strict code of ethics, which outlines their responsibilities and expectations in terms of professionalism, impartiality, confidentiality, and commitment to quality assurance. Violations of the code can result in disciplinary action or termination.
6. Regular Performance Reviews: Examiners' performance is reviewed periodically, taking into account various factors such as accuracy, consistency, adherence to assessment criteria, and feedback from colleagues. These reviews help identify areas for improvement and inform any necessary training or support.
7. Feedback Mechanism: Test takers can provide feedback on their examiner if they feel the assessment was not conducted fairly or accurately. This feedback is reviewed by the IELTS organization, and appropriate action may be taken if a pattern of issues is identified.
8. Examiner Performance Data Analysis: The IELTS organization analyzes data related to examiners' performance to identify trends, areas of concern, and opportunities for improvement. This analysis informs the development of ongoing support, training, and quality assurance initiatives.

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