How are IELTS examiners trained to handle technical issues or disruptions during the exam?

IELTS.WORK IELTS FAQ # 1711689758

IELTS examiners receive comprehensive training on how to handle technical issues or disruptions during the exam. They are guided through detailed procedures and best practices to ensure the exam runs smoothly and fairly. Some key aspects of their training include:

1. Familiarizing themselves with all hardware, software, and systems used in the examination process, ensuring they can effectively troubleshoot any technical issues that may arise.
2. Learning how to maintain a calm and professional demeanor during disruptions, while still ensuring the exam runs according to schedule.
3. Developing a strong understanding of the examination format, structure, and procedures to ensure they can adapt to unexpected situations while still upholding the integrity of the exam.
4. Regularly attending training sessions and workshops to keep their skills updated and stay informed about any changes in technology or exam procedures.
5. Working closely with other examiners and support staff to resolve technical issues as a team, ensuring that all examiners are aware of the situation and can assist if necessary.
6. Undergoing mock examinations and role-play scenarios to practice handling various technical issues and disruptions in a realistic context.
7. Receiving ongoing feedback and support from senior examiners and supervisors, who help them continuously improve their skills and adaptability during exams.

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