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How do IELTS examiners ensure cultural sensitivity and awareness in their interactions with test takers?

IELTS.WORK IELTS FAQ # 1711689274

IELTS examiners ensure cultural sensitivity and awareness in their interactions with test takers through:

1. Regular training on cultural diversity and cultural competence, which helps them to understand the importance of respecting and accommodating different cultures and customs during the test administration process.
2. Adhering to a strict code of conduct that promotes fairness, impartiality, and objectivity in evaluating test takers' responses, regardless of their nationality or cultural background.
3. Ensuring that the test content is free from any cultural bias and represents a diverse range of English-speaking communities, thereby providing an inclusive testing environment for all test takers.
4. Encouraging open communication with test takers about any concerns related to cultural sensitivity, and addressing these issues promptly and effectively.
5. Providing clear instructions and guidelines to test takers at the beginning of the test, outlining the expectations and requirements of the test administration process while respecting cultural norms and practices.
6. Regularly reviewing and updating their assessment criteria to ensure that they remain culturally sensitive and appropriate for a diverse range of test takers from different linguistic and cultural backgrounds.

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