IELTS.WORK IELTS FAQ # 1711687476
If you encounter technical difficulties during the exam, follow these steps:
1. Stay calm and take a deep breath. Technical issues can be frustrating, but panicking won't help resolve them.
2. Restart your device or close and reopen the exam platform to see if that resolves the issue.
3. Check your internet connection. Ensure you have a stable connection and are not experiencing network problems. If needed, try using a wired connection instead of Wi-Fi.
4. Verify your system requirements. Make sure your device meets the minimum requirements for the exam platform, including operating system, browser, and other necessary software.
5. Clear your browser's cache and cookies or try a different browser to see if that helps resolve the issue.
6. If you are still experiencing technical difficulties after trying the above steps, reach out to the exam support team or helpdesk for assistance. Provide them with as much information about the issue as possible, such as error messages, screenshots, and the steps you took leading up to the problem. They may be able to guide you through troubleshooting or provide a solution.
7. Keep in mind that it's essential to address technical issues as soon as they arise to minimize disruptions to your exam experience.
Source: https://www.ielts.work/?id=1711687476&page=ielts-faq
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